Karen Devine – President

Beginning in the incentive travel industry in 1982, Karen brings a wealth of knowledge with the combined buyer and supplier experience to the meeting and incentive marketplace. After 10 years working for incentive companies such as Carlson Marketing Group and S&H Motivation, Karen began her supplier career in the Worldwide Sales Office in Chicago for Four Seasons/Regent Hotels & Resorts.

After representing Allied Europe as Director of Marketing for the US, she joined Rosewood Hotels and Resorts where she became the Regional Director of Sales in Chicago representing the entire collection of luxury hotels and resorts. Joining Radisson Seven Seas (now Regent Seven Seas) in 2000, Karen became the Director of Charter & Incentive Sales representing this luxury cruise line to the incentive market nationwide. Opening 3D Cruise Partners in 2004 allowed Karen and her team to bring instant cruise ‘insider’ expertise to incentivize customers by providing immediate access and complete details for all cruise lines.

Karen’s combined buyer/supplier (hotel, DMC, cruise) experience is unique in the industry, benefitting 3D’s clients with a diverse background to provide cruise and geographical expertise.

Lisa Hinchman – Vice President

Since early 1995, Lisa brings her experience of luxury hotels and cruise lines to 3D Cruise Partners. She began her career with Rosewood Hotels & Resorts followed by Mandarin Oriental Hotel Group, both in a regional position. By 2002, Lisa decided to move from land to sea and joined Regent Seven Seas Cruises as a Senior Sales Manager of Charter & Incentive Sales. Seeing how much she enjoyed the world of cruising, Lisa saw 3D Cruise Partners as an easy transition in 2004 and assisted Karen Devine in opening the doors!

Though Lisa has an extensive background that enables her to assist clients with all facets of the travel industry, by 2012, we refocused her efforts into an operational role, behind the scenes, for the company. She is responsible for overseeing all the financials, facilitating vendor contract negotiations with C-Suite decision makers, as well as marketing agreements with our cruise partners.

Lisa enjoys long walks, practicing yoga and time with her husband, 3 kids and her Cockapoo, Buddy.

Caryn Jenkins – Vice President, Sales Services

Caryn is a skilled professional with customer service experience since 1989 and a proven ability to consistently perform beyond the customer’s expectations.

Caryn’s strength to plan and prioritize efficiently combined with the ability to anticipate the customer’s needs has allowed her to provide outstanding customer service to 3D Cruise Partner’s clientele.

Caryn enjoys traveling with her husband and 4 kids as often as she can!

Kathy Fitzgibbons – Director, Sourcing & Contracting

A 34-year veteran of the incentive travel industry with Maritz Global Events, Kathy has been dedicated for over 25 of those years as a Cruise Specialist. Kathy’s reputation in the incentive travel community is outstanding with her background of sourcing, procurement and negotiations always approached with a win-win attitude and utmost respect.

Kathy’s talents include deep expertise in cruise contract management, including contract interpretation, cost savings identification, maritime law and risk mitigation. She also has vast subject matter expertise in the cruise industry worldwide as well as extensive international destination knowledge. This experience and skill set are the basis for helping customers and colleagues identify the right ship, destination, pricing and value. She has years of experience negotiating charter and group contracts for everything from the largest cruise ships to the smallest yachts, and everything in between.

Kathy has traveled and sailed extensively to over 30 countries and visited 6 of 7 continents thus far. She was born and raised in St. Louis, where she will remain representing 3D Cruise Partners. In her spare time, Kathy enjoys staying active with anything and everything outdoors, exercise, her church, and spending time with family, close friends, and her Border Terrier, Sammy. Cruise and travel are her passion, as well as helping others to be connected to one another.

Kelley Lefferdink – Sales Manager

Kelley Lefferdink has worked in a combination of sales and office administration for over 25 years. Her administration skills were mostly used in running a large real estate brokerage team, but as she began to have children she spent less and less time in the real estate business. She has traveled extensively and is now thrilled to apply her business skills to the travel industry…In her free time, she is busy raising her 6 kids!

Joyce Pontius – Director of Operations

Joyce started her career in 1981 as a Travel Director for S&H Motivation. She operated incentive programs, meetings and conferences in over 44 countries. She took on various roles for the company culminating in her appointment to Assistant Vice President, On-site Operations. In her over 25 years in the hospitality business, she was Director of Meetings and Conventions for the Longaberger company, Director of Sales and Marketing US for Allied Europe and Director of Meetings and Incentives for The Pampered Chef, just to name a few.

Joyce loves to apply her destination and operations experience to provide exceptional customer service. In her spare time, Joyce enjoys birding and nature hikes.

Manager, Account and Program Operations

After graduating from the University of Minnesota, Brooklyn worked in multiple areas of the event industry. She joined 3D in the Fall of 2023. She has operated incentive programs, meetings and conferences in multiple countries and throughout the U.S. Her combination of event management, attention to detail and a passion for the industry allows for her to provide excellent service to our customers.

Brooklyn resides in the Minneapolis-St Paul area and in her free time enjoys attending concerts and sporting events with friends and family.

Sales and Operations Support

After Graduating from Illinois State University and working in the young childhood development business for several years, Colleen joined the 3D team in early 2023.  Supporting 3D’s operations, her attention to details and love of numbers quickly became apparent in her role to ensure timely and accurate information compiled for delivery to our customers.

Colleen resides in the Gulf area of Florida with her soon to be husband (Fall 2023) and four-legged Golden Retriever son, Brooks.